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Ledger BTC showing zero balance


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EmmyBeckmann

Importing BTC balances to Coin Stats from Ledger Live desktop using QR code or wallet address shows zero balance. Big applies to codes generated by Ledger Nano X.

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Cedric Rouanet

same here , not fixed at all


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Adam

Hi this is not fixed for me - I added a new portfolio using the xpub address from my Ledger Nano X and the balance is showing as 0 with no transactions visible, even though Ledger Live shows a non-zero balance.


Mariam Hakobyan

Status changed to: Closed

Mariam Hakobyan

Issue with BTC wallets showing zero balance is fixed!

Thanks!


Amin Sadeghi

btc and eth is zero


Mariam Hakobyan

Hi Amin. It's fixed already! Please give it a try and let us know in case of issues.


Mariam Hakobyan

Status changed to: In progress

Mariam Hakobyan

Hi Anup,

Thanks for raising this. Actually it is a know issue, we're having trouble with xpub addresses as Blockchain.com does.

We're investigating and hoping to get this resolved in 7-10 days.